How Far to Open Your Wiki?

In response to “It takes a confident technical writer to ‘let go’ and open up his or her documentation to Wiki” in a previous post I have been berated for not mentioning that you can configure most Wikis to allow select users to add/edit content. 

So, for clarity:  

  • You can configure most Wikis to allow select users to add/edit content. 
  • For example, you might want to allow the tech writers, product managers and CTO write permission.
  • For other users, the Wiki functions much like a regular on-line help (except, of course, you can enable users to add comments, view other comments, and you can exercise a lot of control over the look and feel of the Wiki.)

Katriel

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